Refund Policy

You can request a refund for any purchase on ADDONTOPIA and it doesn’t matter what is the reason. It’s possible that you made the purchase by mistake; you may haven’t read the product description correctly.

Issue a refund for any reason, if the request is made within twenty-four hours of purchase, and the title(s) on ADDONTOPIA is still unused and not redeemed. There are more details below:

Where Refunds Apply

The ADDONTOPIA refund offer, within twenty-four hours of purchase, applies to products that are purchased on ADDONTOPA. Here is an overview of how refunds work with other types of purchases.

Refunds on ADDONTOPIA Special Offers

Any Special offer product purchased on ADDONTOPIA is refundable within twenty-four hours of purchase if they are unused in ADDONTOPIA inventory.

Purchases Made Outside of ADDONTOPIA

ADDONTOPIA cannot provide refunds for purchases made outside of ADDONTOPIA. (for example, Redeem codes purchased from third parties).

Refunds on Gifts

We are unable to offer refunds for gifts after they have been redeemed by the recipient.

Abuse

Refunds are designed to remove the risk from purchasing titles on ADDONTOPIA—not as a way to get free games and services. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

How to request a refund

You can request a refund by contacting us by e-mail at info@addontopia.com